Trust & Security

Privacy Policy

TruVixoo is committed to protecting the privacy, confidentiality, and security of all personal and enterprise information entrusted to us. Last updated: September 2026.

Back to Home

1. Introduction & Overview

This Privacy Policy explains how TruVixoo ("TruVixoo", "we", "our", or "us") collects, uses, discloses, and safeguards personal data when you visit our website, submit requests for quotes, engage our software engineers, or use our digital platforms. We adhere to global data protection regulations, including the Digital Personal Data Protection (DPDP) Act, GDPR, and CCPA guidelines.

2. Information We Collect

We collect information that you directly provide to us as well as data automatically gathered during your website visit:

Directly Provided Data

Full name, work email address, and phone number
Company name, project requirements, and budget specifications
Resume and portfolio information submitted via Careers forms

Automatically Collected Data

Browser type, operating system, and IP address
Pages visited, time spent on pages, and navigation paths
Device telemetry, referral sources, and cookie identifiers

3. How We Use Your Information

We process personal data strictly for legitimate business and engineering operations:

To provide project estimates, sprint schedules, and architectural consultations.
To facilitate sprint planning, milestone progress notifications, and client communications.
To verify security credentials and protect against fraudulent website access or unauthorized API usage.
To process job applications and evaluate technical candidates for engineering roles.
We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Client Codebase & Repository Protection

We treat all proprietary client source code, credentials, Figma designs, and staging environments with enterprise-grade security. Access to repositories (GitHub, GitLab, AWS, etc.) is strictly restricted to assigned engineers via Role-Based Access Control (RBAC), multi-factor authentication (MFA), and encrypted VPNs. Upon project completion and handover, credentials are systematically rotated or wiped.

5. Third-Party Service Providers

We may share information with trusted third-party cloud infrastructure providers and communication tools solely to operate our website and services:

Cloud Infrastructure: AWS (Amazon Web Services) and Google Cloud Platform for secure data hosting and computing.
Analytics: Google Analytics for website traffic performance monitoring (anonymized IP tracking).
Transactional Email: Enterprise SMTP services for reliable notification delivery.

6. Your Privacy Rights

Depending on your jurisdiction (including EU/EEA, UK, and USA), you have specific rights concerning your personal data:

Right to Access: Request a copy of the personal information we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete records.
Right to Erasure: Request deletion of your personal data from our contact databases.
Opt-Out: Unsubscribe from engineering newsletters or marketing communications at any time.

7. Data Retention & Safeguards

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to satisfy statutory accounting, contractual, and legal obligations. All records are stored on encrypted servers with SSL/TLS encryption in transit and AES-256 encryption at rest.

8. Privacy Inquiries & Data Requests

To exercise any of your privacy rights, request data removal, or submit security inquiries, please contact our Data Protection Office:

privacy@truvixoo.com|hello@truvixoo.com